CALL US ON: 0845 450 6300
(Local call rates apply)

National Coverage at Local Prices

CALL US ON: 0845 450 6300
(Local call rates apply)

One call one solution

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Who We Are The who, what and why our company exists

Astound offers a range of cleaning and facilities services for all types of organisations and businesses. The jobs we get involved in aren't the most glamorous - dealing with drains to gutters and everything in between... but it's the WAY we do things that makes us different. We are passionate about doing a great job, being the best.

The Astound Solution

What we do
for your Business

WHY WE ARE DIFFERENT A workflow system designed around you

All new projects are automatically allocated a unique project reference number. An email is instantly sent confirming the project number so that you know your enquiry is in hand. All projects are progressed through our system following a structured process to ensure effective communication, compliance and quality throughout. Projects are instantly sent to a network of approved specialists to ensure competitive pricing.

Our cloud based project management system allows all stakeholders access to real time information on any project and ensures seamless integration throughout the entire project process.

The workflow

Stats Our latest stats for the month of November.

Every job we undertake is reviewed by the client and the performance rating published for all to see. We're realistic enough to know we can't always be perfect, but we actively seek feedback so that we're constantly improving, developing our systems and workflow processes to get it better for you each time.

93 % Quality of Work
97 % Health and Safety
98 % Professionalism
95 % Overall Satisfaction

Our Team Meet Our Team

Our efficient and experienced project planning team alongside our state-of-the-art management system and lean working processes means we can always find the right team for the job and guarantee high quality services at competitive rates.

Our working processes are structured to ensure that the solutions we offer give full consideration to health and safety requirements to safeguard our workforce and help our clients to meet their duty of care under UK Health and Safety laws. Our project planning team are trained in health and safety and work alongside our qualified health and safety advisor and chartered consultant to promote a strong safety culture and safe working practices.

HARRIET WOOD

Project Planning

Harriet is a key member of our project planning team with a keen eye for detail and excellent customer service skills. Harriet is responsible for liaising with all stakeholders to ensure smooth delivery of the entire project process. Harriet is incredibly organised and detailed in her approach to ensuring our high standards are met and also acts as a coach and mentor to the more junior members of the team. Harriet is currently undertaking a Level 5 Management NVQ.

MD, Astound Facilities Group

BETHANY COALES

Project Planning

Beth is the youngest member of the team having recently completed her school education in June 2014. Beth is organised, bright and innovative and is quickly becoming an asset to the team in her role as apprentice project planner. Beth is a keen and engaged learner and is currently undertaking a Level 3 Management NVQ setting her on her way to becoming a qualified member of our project planning team.

MD, Astound Facilities Group

CLAIRE HOWARD

Process Compliance and Risk

Claire is an integral member of the senior management team with outstanding attention to detail and a strong background in regulatory compliance and process. Claire is NEBOSH qualified and holds Tech IOSH status as a professionally qualified member the Institute of Occupational Safety and Health. Claire is dedicated to ensuring regulatory compliance through effective and consistent work flow processing and she acts as a source of experience, knowledge and guidance across the business. Claire is currently studying a Leadership and Management VRQ.

MD, Astound Facilities Group

MATT POOLE

Relationships and Quality Management

Matt is an enthusiastic, motivated and dedicated member of the senior management team with strong relationship and quality management skills. Matt has a committed ‘can-do' approach and provides our clients with an important point of contact, and acts as a source of knowledge and guidance when discussing complex project and contract requirements. Matt is currently studying a leadership and management VRQ.

MD, Astound Facilities Group

KRISTIAN ROSS

Marketing and Design

Kristian is responsible for creating design solutions that have a high visual impact; this involves understanding the needs of the company and making appropriate design decisions. He has extensive experience in graphic and web design and is always looking for ways to set the company first in the market.

MD, Astound Facilities Group

KEVIN LAWTON

Systems and processes

Kevin brings a wealth of systems and process knowledge to the senior management team. He has extensive experience in the technology sector and is continuously looking at ways to improve and streamline process through the latest technology to ensure that the business remains at the forefront of efficiency in the services that we provide.

MD, Astound Facilities Group

MELISSA SHERMAN

Accounts and Finance

A qualified bookkeeper with extensive training and experience in computerised accounting, Mel is a critical member of the management team with a keen eye for detail and strong organisational skills. Mel takes responsibility for ensuring that the organisation's financial requirements are met across the board and for providing regular clear and concise management information to the senior management team.

MD, Astound Facilities Group

Specialists Network

We have a network of suppliers from various trades across the country who have been vetted, qualified and approved to ensure you get a professional tradesman local to you.

Our Services See all we have to offer you, NATIONAL COVERAGE at LOCAL PRICES!

Whatever the job, the size and the schedule, we'll respond with the same efficiency and dedication to customer service and compliance.

Window cleaning

Water fed poles, rope access window cleaning, internal window cleaning, traditional window cleaning, high access window cleaning, solar panel cleaning, gutter cleaning.

www.astoundwindowcleaning.co.uk

Drainage service

Hot water drainage, cctv inspections, pipe repairs, drain lining, tankers, gullies, aco drains, soakaways, excavations.

www.astounddrains.co.uk

Maintenance

Property maintenance, plumbing, carpentry, electrical, painting and decorating, fire protection, drainage works, 24hr emergency response, locksmiths, voids.

www.astoundmaintenance.co.uk

Commercial cleaning

Daily cleaning, one off industrial and commercial cleans, regular industrial and commercial cleans, kitchen deep cleaning, builders cleans, public area cleaning, hard floor cleaning and care.

www.astoundcleaning.co.uk

Grounds and gardens

Grounds maintenance, tree surgery, fencing, gutter cleaning, pest control, high pressure cleaning, waste removal

www.astoundgroundsmaintenance.co.uk

NEWS Some of our latest news

Case Studies Showcasing our abilities

Want to See More?

Window cleaning

Drainage service

Maintenance

Commercial cleaning

Grounds and gardens

Grounds and gardens

Drainage service

Maintenance

Featured Clients We work with some of the largest private and public organisations in the UK

Special offers Check out our latest offers

National coverage at local prices

Get in Touch Feel free to contact us if you have something to say!